We can talk about how great we believe our Temecula pool service company is until we’re blue in the face, but we know that who pool owners really want to hear from is other pool owners. They want to know about their experiences with a pool service company so they can know what to expect if they hire that company. In this blog post, we’re going to give you a little bit of both—we’re going to talk about where we think our strengths lie as a pool service company and then provide a customer review to back up that claim.
Expertise in Water Chemistry and Pool Care
Keeping our customers’ pools clean and well maintained is our main goal as a pool service company in Temecula, and a large aspect of this involves balancing a pool water’s chemistry. But balancing water chemistry truly is a balancing act! Adding too many products or too few products, or the wrong ones at the wrong times can all have adverse effects on a pool.
Some pool service companies just want to keep algae at bay and do this by adding a large amount of chemicals to the water, including frequent shock treatments and triclor tablets. Over time, the overuse of these products can cause the water to become overstabilized. When this happens, chlorine becomes less effective to fight off bacteria, and the excessive chemicals can start to damage the pool’s surfaces.
Cutting corners on chemical additives can also have a negative effect. Algae can start to grow and mineral deposits can start to damage your pool and its equipment.
You need to work with a pool service company that will regularly test your pool water and add the needed chemicals in the appropriate quantities. Doing so will keep your pool clean, as well as protect it from damage.
“After 3-1/2 years with another pool company we were finally fed up with their excuses for not showing up and our swim spa being so full of chemicals that it was rotting the metal hand rails and often times it would burn your skin. We decided to go to the local pool store with a water sample. Oh yah, WAY over on the chemicals. I told the clerk there about our issues and asked for a recommendation of another company. Voila!! They recommended Aqua System Pool and Spa. We called them immediately and have never looked back. The swim spa has never looked better. You don’t have to call them to find out when they will be here. They stick to their schedule. They text you when they’re on the way. Great company. Highly recommend them!!!”
– Mary B.
The Best Team for Pool Service in Temecula!
At Aqua System, we prioritize hiring skilled pool technicians, but we also place a strong emphasis on hiring great humans! We want everyone on our team to be knowledgeable, but also hard working, helpful, and friendly. It is our hope that our customers enjoy having our pool service technicians come to their homes and feel comfortable asking questions of them or bringing up any concerns they may have.
“We have been utilizing the company since 2021 and have only been satisfied consistently with the service. Every staff interaction has been pleasant and the pool is always reliably attended to.”
– Bixi H.
Great Communication
Good communication is key in any business that is based in customer service. We work really hard to ensure our customers always know when we will be there, and then we follow up after we have completed service. When someone calls with a special service request (like a repair issue), we respond promptly.
“Wanted to wait at least a month after hiring to leave a fair review. They’ve been doing my weekly pool cleaning and maintenance for the past month with zero complaints. They do an excellent and professional job! The owner is a super nice guy with an open communication to let me know right away if there are any changes or adjustments to make in the schedule. 10/10 would recommend for your pool needs.”
– Glorille J.
Fast Response Times for Pool Repairs in Temecula
When a piece of pool equipment needs to be repaired or replaced, we understand the importance of getting to it in a timely manner. If your pool goes too long without proper circulation or filtration, problems will start to arise.
When you call us with an issue, we will come out as soon as possible to assess the situation. Many times, we can fix the issue during that first visit, but if parts need to be ordered, we will do so right away and then come back for repairs as soon as the parts come in.
“Aqua System is a fantastic company. We use them to take care of our above ground pool. My husband and I are seniors and we need the help with the upkeep. Brett always responds quickly to our phone calls and he goes out of his way to make sure we are taken care of quickly. If something comes up with the pool, he is only a phone call away.”
– Karen G.
Reliable Pool Service in Temecula, Murrieta, Menifee
Our Temecula pool service company is known for our reliability! You might think that all pool service companies would show up when scheduled, but unfortunately, this isn’t always the case. We’ve had so many customers call our company because they are tired of their current company just not showing up, or showing up on a different day every week.
People want service they can count on, and that’s what we provide.
“This has been the best pool service we’ve ever had. They are reliable, they show up on the same day and time every week. We always get a heads up when they are headed over and an email once it’s completed with photos of the completed work. If there are any changes to the service or time off for holidays they always notify us ahead of time. The pool is always cleaned well and we have never had any issues with it turning green since they’ve been cleaning it. We also use them for our rental home and we have the same level of service there too. If we ever need repairs or quotes they provide those in a timely manner. I would highly recommend this company. There service has been far superior to any other we’ve experienced in this area.”
– Mari D.
If you want to read more customer reviews of our Temecula pool service company, there are literally hundreds of them on Google alone! If you want to know what kind of service you can expect to receive from Aqua System, just read through a few of them. Then, if you’d like to get a quote, schedule service, or have any of your questions answered, contact our office.
